mount sinai help deskmount sinai help desk

Junior IT Specialist. 305.674.2121. Note,this from is on the IT Dept Intranet and must be accessed on campus not through VPN. Blackboard Support. stream Once connected to the network, they need to open an Internet browser and review our wireless network guidelines. Personal calls must be taken outside in the hallway. Clinicians are granted access by their departments but must show proof of training via PEAK. Currentlyavailable PROMIS-Cat questionnaires in Epic for providers to use. Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. The updated HIM Policy 19.3 Providing EPIC Access to Outside Reviewers can be provided to the sponsor or sponsor representative, if requested. "Hot spots" or wireless access points, are available in most Mount Sinai locations. If you do not remember the token, please contact the Mount Sinai Service Desk @ 212-241-4357 (4HELP). | Address 1 Gustave L. Levy Pl, 11th floor. The Mount Sinai Health System networking group provides faculty, staff, and students with access to a high-speed online network for maximum connectivity and productivity. Question: Who can I contact if I am still having technical issues with MyChart? New York, NY 10029. This includes Epic tools such as Best Practice Alerts (BPAs), flowsheets, order sets, screening questionnaires, SmartText for customized documentation in notes, customized patient education verbiage and patient-facing questionnaires within MyMountSinaiChart, with connectivity to records in Epic. Quick Links: Hospital Employees: https://msvpn.mountsinai.org Refer to the Epic Instructions for guidance on ordering outpatient medications, which is processed via EpicWillow. The Epic Application Team build fees are $180/hour. You may reach Patient Relations by email or by phone. A patient record with the MRN is created as soon as a patient requests an MSHS appointment for the first time at a MSHS location that uses the Epic EHR system. Contact Information | Mount Sinai - New York Contact Information We are happy to answer any questions you may have about your Mount Sinai Health System bill. Mount Sinai Health System . Questions - Contact Research Compliance at (646) 605-7120. Epic is the main electronic health record system (EHR) used at MSHS, to which MSHS is migrating its hospitals and practices. Receive the latest health and wellness news you can use from Mount Sinai by text. Mount Sinai Hospital Patient Relations Office: The estimated base pay is $55,626 per year. To access this wireless network, guests simply need to connect to the mountsinaiguest wireless network. For directions on how to update a patients study status in Epic for a clinical trial because the patient has withdrawn from a study, completed it, or because the clinical trial has ended, please see this tipsheet for Linking a Patient to a Study". % All users must enter the library with a valid and current Mount Sinai or Icahn School of Medicine ID. New York City Metropolitan Area Information Technology Specialist Army National Guard . This Epic Data Request form is then submitted via email to theIT Help Deskto which you would also attach your IRB approval form or QI approval letter. If you would like to place the results into a note, you can locate the questionnaire submission using either of the methods indicated above (# 9, 10), and you can copy and paste the questionnaire answers into a note by right clicking and selecting copy, and then right clicking and pasting into a note. OT, PT, SLP, RT. The salary range for the role is $45,000.00 - $56,250.00 Annually. Non-clinicians, e.g., PhD researchers, research coordinators, etc., may have read-only access to Epic, please discuss this with your Department Administrator. 2 0 obj Patient Care Main Number: 212-241-6500 or 212-590-3300 Admissions: 212-241-1900 Giving; Careers; Education; Patients & Visitors; About . Getting Here . 24 hour access available upon request. We would like to hear more and help troubleshoot your issue further. Contact The Mount Sinai Hospital Thank you for your interest in The Mount Sinai Hospital. 305.674.2777 - Foundation; 305.674.2777 - Giving; Aventura Mount Sinai Emergency Center, Physician Offices, Cancer Center and Diagnostic Center Aventura. The completed Epic Recruitment Feasibility Form should be emailed to theIT Help Desk. Monday - Friday, 9:00am - 5:00pm Job Description. Call the Patient Representative with any questions or concerns at 718-267-4310. ): __________________. For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. Our customer service team is here to help. 4. When you submit this completed form to request Epic data for research requests, you must also submit your IRB approval form. Epic's research functionality at MSHS includes: It is the policy of the Mount Sinai Health System (MSHS) that the signed informed consent forms (ICFs) of patients enrolled in an intervention clinical trial are scanned into Epic. Research Custom Workflow Designs are created to facilitate clinical research and support clinical and patient workflows within the research design. The clinical research study coordinator should update the patients research study status in Epic to reflect an Active research status. The questionnaire can be published to a patients MyMountSinaiChart account when the unique appointment is scheduled, and the patient will be alerted when the questionnaire becomes available in MyMountSinaiChart. Phone: 212.523.4315 endobj * Participates with vendors and common carriers during problem analysis/resolution as required. The Epic Applications Team will contact you by phone or email within two business days of receiving your ticket. Earplugs are available near the help desk. Remote Citrix Access The People and Culture team has collected some great resources to support our people while working remotely. Mount Sinai Access is a 24/7 concierge service available to assist physicians, patients, and family members connect with one of our highly trained specialists. The patient will have a Medical Record Number (MRN) in Epic that can be linked to a trial as soon as he or she is registered in the system as a new patient. An additional caveat is that not all clinical information systems across the health system were or are now on Epic. If you require a silent space to work or study, please consider. 3. The Epic Application Team build fees are $160/hour. When a request is made, the Epic Applications Team will provide a cost estimate based on the complexity of the build. Access will stay granted as long as the requestor remains a member of the Mount Sinai Health System. (1425 Madison Ave.), or send a message to arrange a meeting. We encourage all individuals to clean their space before/after use. You may reach Patient Relations by email or by phone. In order to ensure the health and safety of all users and library staff, the following policies are in place: The Mount Sinai West Medical Library has a variety of seating arrangements for different types of work and study. All outpatient prescriptions must be communicated to IDS at least 24 hours in advance. Due to spatial limitations, there is no policy for total silence. Once you have received notification that your account has been activated, you must download and installCompany Portal to access your email. We are a team of compassionate nurses who will listen to your concerns and work closely with our physicians to arrange an outpatient appointment or peer to peer consultation as quickly as possible. '/}:1@4O.AAggM6$&/]IYV[N=V a5. MSBPatientRep@mountsinai.org or (718) 951-3005. This clinical decision tool is helpful for research teams to identify potential patients that wish to be contacted about participating in research. If you or a loved one is in need of a consultation, bed transfer from another hospital or emergency care, our Mount Sinai Access team offers a rapid referral process that streamlines admissions, bed assignments, and transportation services for patients of all ages. <> Quick Links:Hospital Employees:https://msvpn.mountsinai.orgSchool Employees:https://msvpn.mssm.eduVendor Employees:https://msvpn-vendor.mountsinai.orgExisting BISLR Vendors:https://mshsvpn-vendor.mountsinai.org, The Mount Sinai Hospital and Mount Sinai Queens:212-241-4357 Their official titles in the system are as follows: These questionnaires can be sent, by an Epic clinical user, to a patients MyMountSinaiChart (MyChart) account. Once the patient completes the questionnaire, it will be available in both your Epic Hyperspace inbasket, as well as chart review. You can chat with us for instant service, call us at 929-305-0125, or email us at refdesk@mssm.edu.Emails received Friday through Sunday will be answered by 5pm the following Monday. Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. To close out a clinical trial in Epic, you need to request that the Epic Applications Team do so. Mount Sinai West Medical Library The following pages outline steps for requesting access: Android and iOS phones and tablets may be configured to receive Icahn School of Medicine email. Most Epic clinicians and support staff already possess the needed Epic security to send PROMIS-CATs questionnaires to a patients MyChart account. Academic IT Support Center Hours After Hours Technology Support Deer . 3 0 obj Helped with hardware setups. Click once with your RIGHT mouse button on the Local Area Connection. "Hot spots" or wireless access points, are available in most Mount Sinai locations. We understand your time is valuable and quality patient care comes first. At this time, Mount Sinai does not have the ability to make any changes to the content within the PROMIS CAT questionnaires that are in the MSHS Epic system. For step-by-step instructions the research team can refer to the internal document Research Team Guidance: How to Request EPIC Access for Remote Monitoring. Apply to Help Desk Analyst, IT Support, IT Technician and more! All users accessing Mount Sinai e-mail as well as select core systems must first connect using ourVirtual Private Network(VPN) with two-factor authentication. Construction or sign installation experience a plus. Thank you for your interest in The Mount Sinai Hospital. Residents/fellows, however, are not able to send questionnaires. Text START to 90846 to join. There is no cost for the basic use of these PROMISCAT questionnaires. A: The HPC staff is always available to talk 1-on-1. IT Help Desk. 1 0 obj Will train. All requests for email and network access must be submitted through the self-service portal SailPoint. Sign up online MyChart licensed from Epic Systems Corporation 1999 - 2023 Cleaning and sanitationsupplies are available upon request. Mount Sinai, NY. Select TCP/IP and click on the Properties button. Internal email for getting help with billing issues. This is a one-time procedure. New to MyMountSinai? Data in Slicer Dicer are current through the prior day. You may also contact Vivian Mitropoulou, Research Compliance Officer, MSHS (office 646-605-7120). 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Please understand that these policies may be revised if COVID-19 rates change or the regulatory environment changes. Medical Illustration. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyMountSinai help desk at 1 855-343-3470 to help you regain access to your MyMountSinai account. This will ensure that no patient is asked twice. The Research SOP 001 can be provided to the monitor for instructions for set-up requirements, as well as the ROI Inspector Workflow guidance. Wireless access is available to students, faculty, and staff within the Health System who have wireless-ready laptops or mobile devices. To close out aclinical trial altogether, call email ITHELPDESK@mountsinai.org and provide them with the following information: Short Study Name (to uniquely identify protocol): __________________, Brief Description (Intervention, etc. Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai AV Support. As you embark on this next phase of your medical career, we want to ensure that you have all the resources and assistance you need to succeed. Compensation. Type in PROMISin the search bar and click the magnifying glass icon to search. msbipatientrep@mountsinai.org or (212) 420-3818, New York Eye and Ear Infirmary of Mount Sinai Patient Relation office: Playing audio out loud on any device is not permitted. 145 IT Help Desk jobs available in Mount Sinai, NY on Indeed.com. Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment. Research clinical services (labs, diagnostic tests, etc.) New York Eye and Ear Infirmary of Mount Sinai, The Blavatnik Family Chelsea Medical Center, Heart - Cardiology and Cardiovascular Surgery, Mount Sinai Center for Asian Equity and Professional Development, Preparing for Surgery and Major Procedures, Main Number: 212-241-6500 or 212-590-3300, Language Assistance Program: 212-241-2700, Physician Referral: 800-TO-SINAI (800-867-4624), Sexual Assault and Violence Intervention Program: 212-423-2140, Sign Language Interpreters and Telecommunication Devices for the Deaf (TDD): 212-241-2700, Surgical Patient Registration and Family Waiting Area: 212-241-7778. . Epic data is only available from the time that the Epic system went live at each hospital and practice, which at the earliest is 2006 for ambulatory practices surrounding the Mount Sinai Hospital (MSH), and 2011 for inpatients at MSH. Technology Support Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. Researchers are encouraged to reach out to the Epic Applications Team early in the planning process, prior to grant submission. | Upload your resume . Questions Contact Christopher.Cannistraci@mssm.edu. Should you need any assistance, please contact the Help Desk. If you are utilizing the BioMedical Engineering and Imaging Institute (BMEII) for imaging, orders and scheduling must be conducted through Calpendo. The cost of an alert typically runs about $1000, depending on the complexity of the study. View a list of frequently called numbers . <> Please ask the help desk associate to assign the ticket to the MyChart team. After receiving this confirmation, patrons must visit the West security office during daytime business hours with their ID badge in order to fully complete the process. Full-Time. From the Doc or Apple Menu, select System Preferences, as shown below. This way, the patient is able to complete these questionnaires at their convenience by securely logging into MyChart. Tuesday, Thursday, and Friday, 9am - 5pm, or by request. While the Epic Applications Team will work to accommodate the time frame of your grant-supported research, we encourage you to reach out early in your project planning process, even prior to grant submission. Double-click the Network and Dial-up Connections icon. var year = today.getFullYear() In order to request that your device receive ISMMS email, send the Email Synchronization Acknowledgement Formto the Academic IT Support Center at ASCIT@mssm.edu. Data Science, Informatics, and Biostatistics Programs, Link a Patient to a Research Study During Check In, Link a Patient Encounter to a Research Study After Scheduling, Link a Research Study to a Patient Encounter, Research Team Guidance: How to Request EPIC Access for Remote Monitoring, SECTOR (Safety, Environment, Compliance, Training and Online Record Keeping), LabArchives Electronic Laboratory Notebook (ELN), Oncology Clinical Annotation Project (CAP), OnCore CTMS (Clinical Trials Management System), REDCap (Research Electronic Data Capture), OMOP Common Data Model (CDM) and OHDSI ATLAS, Mount Sinai Imaging Research Warehouse (MS-IRW), PEAK (Portal for Education and Advancement of Knowledge), CTSA National Center for Data to Health (CD2H) Resource Discovery Portal, CTSA National Center for Data to Health (CD2H) Data Discovery Engine, Easy querying for example, when filtering for diagnosis, can select to include diagnosis from provider visits, admission diagnoses, discharge diagnoses, and ED clinical impression, or all of the above, Investigating trends over patient populations, EPIC Self-service tutorial is available when you launch Slicer Dicer within Epic, Select Browse the Service Request Catalogue, Expand the Applications menu and select EPIC, Scroll to the bottom of the page and select Epic Research Study Record (RSH) to request the creation of a research study protocol record in EPIC, PROMIS CAT V1.0 (NEDERLANDS-VLAAMS) ANGST, PROMIS CAT V1.0 (NEDERLANDS-VLAAMS) DEPRESSIE, PROMIS CAT V1.0 (NEDERLANDS-VLAAMS) PROBLEMEN SLAAP, PROMIS CAT V1.0 (NEDERLANDS-VLAAMS) SLAAPSTOORNISSEN, PROMIS CAT V1.0 (NEDERLANDS-VLAAMS) VERMOEIDHEID, PROMIS CAT V1.0 SLEEP-RELATED IMPAIRMENT, PROMIS CAT V1.1 (NEDERLANDS) BELEMMERINGEN DOOR PIJN, PROMIS CAT V1.2 (NEDERLANDS) LICHAMELIJK FUNCTIONEREN, PROMIS CAT V2.0 ABILITY TO PARTICIPATE SOCIAL ROLES & ACTIVITIES, PROMIS CAT V2.0 (NEDERLANDS) SOCIALE ISOLATIE, PROMIS CAT V2.0 (NEDERLANDS-VLAAMS) VERMOGEN SOC ROLLEN, PROMIS CAT V2.0 UPPER EXTREMITY FUNCTION, PROMIS PARENT PROXY CAT V1.0 MEANING AND PURPOSE, PROMIS PARENT PROXY CAT V1.0 PAIN BEHAVIOR, PROMIS PARENT PROXY CAT V1.0 PHYSICAL ACTIVITY, PROMIS PARENT PROXY CAT V1.0 PHYSICAL STRESS EXPERIENCE, PROMIS PARENT PROXY CAT V1.0 POSITIVE AFFECT, PROMIS PARENT PROXY CAT V1.0 PSYCHOLOGICAL STRESS EXPERIENCE, PROMIS PARENT PROXY CAT V2.0 ASTHMA IMPACT, PROMIS PARENT PROXY CAT V2.0 DEPRESSIVE SYMPTOMS, PROMIS PARENT PROXY CAT V2.0 PAIN INTERFERENCE, PROMIS PARENT PROXY CAT V2.0 PEER RELATIONS, PROMIS PARENT PROXY CAT V2.0 UPPER EXTREMITY, PROMIS PED CAT V1.0 MEANING AND PURPOSE, PROMIS PED CAT V1.0 PHYSICAL STRESS EXPERIENCES, PROMIS PED CAT V1.0 PSYCHOLOGICAL STRESS EXPERIENCE, PROMIS PED CAT V2.0 DEPRESSIVE SYMPTOMS. MSMPatientRelations@mountsinai.org or (212) 523-3700, Mount Sinai Brooklyn Patient Relation office: Mount Sinai Center for Vaccine Research and Pandemic Preparedness; . The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 Users logging into the network have access to library resources, including e-journals, e-books, and databases. Specific inquiries can be directed to the numbers below. Exceptions are HIV or Psychiatry research studies. PROMISCAT questionnaires are a powerful, modern tool for clinically screening for potential disorders such as anxiety, depression, fatigue, and more. Log into Epic Hyperspace and click the inbasket icon. Click OK and close the Control Panel. Click the ACCEPT AND SEND button to send the message with the attached PROMIS questionnaire to the patients MyChart account. May provide basic help desk support for the client areas. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days The content within these questionnaires comes directly from the PROMIS system. The Mount Sinai West Medical Library has desktop computers available for open use. An example is the design of a MyMount SinaiChartquestionnaire which can be associated with unique primary care appointments. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. Sinai Health Foundation: 416-586-8203 or 1-877-565-8555. or visit SupportSinai.ca. IT Help Desk jobs in Mount Sinai, NY. Privacy Policy | Terms and Conditions. A meeting/call will be scheduled to discuss the project with the study team and a clinical informatics representative at the earliest convenience for all, generally within two weeks. In the Network Window, click on the TCP/IP tab. Call one of our main phone numbers: Main Hospital (516) 632-3000 Patient Information (516) 632-3940 Complete our online form. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. Contact Us. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 24 0 R 25 0 R 26 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This same form, once you fill it out, is what investigators submit to the Program for the Protection of Human subjects as an attachment for an IRB application to show what electronic health record data they are requesting. Ambulatory locations data are available from the time of implementation of Epic at each location to present. Write to us, and please note which department you would like to reach: Mount Sinai South Nassau One Healthy Way Oceanside, NY 11572 Requests for temporary research monitor/auditor access to Epic, including remote access can be made to Health Information Management (HIM). Telephone 212-241-7091. Jobs. I am currently a Medical Secretary in the Special Pregnancy Program at Mount Sinai Hospital. All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. Welcome to Mount Sinai Hospital, where patients are our priority! Ask A Librarian services are available between 9am and 5pm, Monday to Friday. Registration Information: 416-586-4800 x 8848. as well as investigational drugs or biologics from Investigational Drug Services (IDS) must be ordered in Epic. When you submit this form for Epic data for Quality Improvement purposes, you must also submit a signed approval letter from your Departmental or Division Chair/Chief. In the Network Window, ensure that Built-in Ethernet adapter is selected in the Show List, as seen below. The analyst will send you a sample data set for final validation. Once your patient has submitted the questionnaire, you will receive an inbasket message in the patient questionnaires folder containing your patients responses. 145 jobs. Click Register. PatientRelations@nyee.edu or (212) 979-4637, Mount Sinai Morningside Patient Relation office: Icahn School of Medicine at Mount Sinai Privacy Policy | Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Converting Discoveries to Clinical Treatment, 9 computer stations, including 1with SPSS and SAS software. We understand that crafting a compelling personal . Note to access these documents in SharePoint, you may be prompted to enter your MSHS credentials. The situation for which CTAs are most appropriate is when patients are seen by a provider that is part of the inclusion group that will see the alert soon after alert is created. Food is notpermittedin the library at any time. Mount Sinai Hospital (MS) and Mount Sinai Queens (MSQ) inpatient data are available from 2011 to date. A number of clinic tools can be developed to support patient responses to the questionnaires, including provider alerts via BPA, and SmartText guidance to providers. The following Slicer Dicer training modules are available: Contact the IT Help Deskor (212) 241-HELP. For more information, refer to SOP 103, the SOP for Scheduling a Research Study. Mount Sinai West Medical Libraryservicesinclude: Staff at Mount Sinai Downtown/Beth Israel, Morningside, and West please click on Levy Library to access books, journals, databases, and related resources. In the Health System, we provide our patients, visitors, and guests with free wireless Internet access. The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. Library staff will send a confirmation that the form has been received and processed by security. All other inquiries and general questions can be directed to our main switchboard at 212-241-6500 or 212-590-3300. Select properties. 2845 NE 199th St, Miami . Residents & Fellows please click onResidents/Fellowsto view library resources and services available. View Intune Company Portal Instructions. The Mount Sinai Medical Board requires new hires to complete training prior to receiving Epic access. Access to Epic will be provided approximately 5 days after completing PEAK training. 9 desktops available; . The Help Desk is located in the Levy Library, Annenberg Building, 11th floor, room 11-39. Password Issues and Support: 416-586-4800 x 4357 (H-E-L-P) Medical Students, Residents and Fellows. Reboot your computer. The requester will need to submit a request to HIM at least one week prior to the scheduled date of review. The best way to contact the team, including reporting issues or asking questions, is to email hpchelp@hpc.mssm.edu. Visit or contact ASC-IT (ISMMS Academic IT Support Center)Levy Library, Annenberg 11, By phone: 1-212-241-7091Via email: ASCIT@mssm.edu. Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Lukes and Mount Sinai West:212-523-6486, ©2023 Icahn School of Medicine at Mount Sinai A patient can match clinical data related to age, diagnosis, and lab results, for example. There is no username or password required. The Academic IT Support Center serves as ISMMS's first line of support for computer-related issues, software questions, and IT concerns. Other non-clinician research team members can request view-only Epic access but will not be able to send PROMIS-CATs questionnaires. Get help from a librarian through . Slicer Dicer is available to all providers at Mount Sinai via their access to the Epic EHR. When the alert is acknowledged by a clinician, a secure message can be sent to the research team for review. The estimated total pay for a Help Desk Analyst at Mount Sinai Health System is $58,519 per year. The study team should submit their request to Epic Applications team via the IT Help Desk at least week prior to the close of the study, to allow enough time for the MSHS Epic team to schedule and complete this work as soon as the study closes. For research data requests, the cost is $180/hr. the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance . The Help Desk is located in the Levy Library, Annenberg Building, 11th floor, room 11-39. Slicer Dicer is an Epic-based self-service cohort query tool that allows users to have quick views into patient populations. The Support Center staff are available for walk-in services by email, or phone for all faculty, staff, and students. Meeting your business and personal technology needs, Wireless Access for Faculty, Staff, and Students. Please contact the MSH INSURANCE BUILD Team, MSHInsuranceBuild@mountsinai.org to start this registration process. Actual salaries depend on a variety of factors, including experience, education, and hospital need. Requests can be made by contacting the Epic Application Team through the IT Help Desk, (212) 241-HELP. Click PATIENT MSG and select your patient.

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