my community resident portalmy community resident portal

What We Do. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Makes everything simple and easy. Version 5.4.1 - . Work Orders, Residents, Non-Compliances. Contact Property: Contact your property directly from the app. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. I appreciate that because sometimes my paychecks dont always land on the first. Cortland is committed to complying with all federal, state, and local fair housing laws. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Jacqui is always great in rendering an impeccable service. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Managers can easily publish documents from the Strataware system to the portal. Daily, transaction-based visibility into your portfolio and your competitive market. Finding all the details of your community has never been easier! Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). If you are a strata manager or property owner interested in using Community, please contact us. ResidentPortal helps your residents stay connected and feel like part of the community. 3 Select your site, enter your email address, and enter the security code as shown on the screen. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. YES! MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. My Community. 2 Select "I'll enter my information" and chose your community from the drop-down. Learn More HI, HOW ARE YOU PROJECT Save time and manage your properties with flexibility. Proven to outperform the market 2-5% in every market cycle. There are two ways a resident can access their community's portal: 1. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Reach out and let us know how we can help you. Choose an option below that best fits your needs. Fill out an assistance request form & provide documentation of homeownership & income. This is really great and easy to use. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Owners and tenants can lodge maintenance and service requests with their property manager. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. be approved for listing.. REQUEST MAINTENANCE. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Im glad my complex utilizes this app. Welcome the new social hub for your community. Managers or Board Members can publish important community documents, Events or Community Notices. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. We plan to add more soon such as contractors. Work Orders, Residents, Non-Compliances. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Give your residents access to what matters most. Google will not associate your IP address with any other data held by Google. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. "- ResidentPortal user5, "Easy to use and available 24/7. Google may use the data collected to contextualize and personalize the ads of its own advertising network. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. After Hours Emergency 1-866-511-0536 or 416-340-0536. Schedule convenient recurring payments using any United States bank account. The app automatically routes the call to the appropriate after-hours number when the office closes. Announcements, Documents, Links, Directories. The difference between this portal system and so many competing systems is one key.. I can request maintenance, pay my rent and communicate with the office. Owners can see only their own statement of account. Resident Portal Sign In Forgot Password Register Remember Me. Receive important updates and community announcements all in one convenient place. Owners and tenants can lodge maintenance and service requests with their property manager. Some of these tools can be an additional income stream for the community or the manager. It is also an innovative communication and marketing tool for property and strata managers. Happy 2021!!! Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. He is always very cordial and well informative assisting me with my issue and inquiries. For more information, see the developers privacy policy. Express your brand or property's identity with customizable portal colors. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. Email Password Show Log In Apartment owners can view a live customer account. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Looking for forms or important community information? Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Resident Portal Sign In Forgot Password Register Remember Me. Your community no longer needs a cork board in the foyer. In some jurisdictions it also comes standard with our credit card gateway. Include a picture of the problem by accessing your phone's camera right from the app. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Pay Rent Online! ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. I love it! Get a personalized demo to see how Entrata can help you. "- westerberg123, "Life is a lot easier with everything in one place. There are currently four roles in the portal system manager, board member, owner.. We are pleased to bring you this convenient way to manage your account. Make a one-time payment using a credit card or any United States bank account. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Excellent customer service is not even just a skill, it is a gift. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Documents can be shared based on the above permissions. Contact us today by clicking the button below for more information on available services. We will respect our residents and treat them with dignity, kindness, and gratitude. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Submit and track maintenance requests anytime, anywhere. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. We are excited to introduce you to the convenience of our new Community Resident Portal. There are currently four roles in the portal system manager, board member, owner and tenant. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Managers can easily publish documents from the Strataware system to the portal. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Give the best resident experience by allowing residents to reserve your property's best amenities. Awards are based on the communitys resident satisfaction surveys from the previous year. Our standard model includes excellent appliances and lighting. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. My Community. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Pinpoint drivers of submarket momentum and individual asset forecasts with greater If your staff has too many requests to handle, our ResidentPay Support team can provide help. Come see why residents love ResidentPortal. Maximize your asset value by optimizing rents while consistently reducing vacancies. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. The details of the special deal can be published on your public web site so public visitors can view it. There was an error occured while trying to login! Safety starts with understanding how developers collect and share your data. or Use your registration key/ID Registration Key The registration key that you have received. Residents can review electronic documents right in ResidentPortal. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Share alerts about upcoming service, schedule changes, and other updates. 2. Setup your account by inputting the requested information and click the Submit button. The Community Wall is the new social hub for your community. Community making community management easier. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Landlords - click on 'Landlord Login' to access the Landlord Portal. Viewing permissions can be placed around all documents on the portal. Every time a request is made, a unique ticket number is generated. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Contact Us. Aquarium tanks over 50 gallons are prohibited. Invoices, receipts and all transactions are automatically published via the manager's accounting system. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. RealPage Market Analytics delivers true performance data no one else has. They can even pay via a secure credit card gateway. User Login. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. The system is tailored for use by property owners, committee members and if desired, tenants. Enter your email address below and we'll send you a reset email link. Receiving an Invitation to Join the Community Portal The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. post your unit for sublet, in order to. Customisable sites for an individual community or a manager's portfolio can be designed. Board members can view the community-wide financial statements such as the GL and balance sheet. Data privacy and security practices may vary based on your use, region, and age. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. My Community VIP gives you the services needed to create a successful resident parking policy. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Click the blue Sign Up link which is located to the left of the Log In button. "I love the RP app. 5 Reach out and let us know how we can help you. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Click the resident portal button and select "Sign Up" to register. **Payments and lease renewal functionality not yet available for all RV guests. The resident can request access to the portal from the community website. They can even pay via a a secure credit card gateway. Love it so far. On the portal they can create and track maintenance.. Let your customers self-service. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Personalized Plans at CRi. Please contact the office to get your unique Registration Key. Overall still feels pretty solid though. Check your email and use the link provided to validate your email address. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Sign In Register . Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Come see why residents love ResidentPortal. * Showing mostly current and some proposed system integrations. ResidentPortal is available in your residents' preferred language. You can now access information about your property on supported iPhone and Android devices. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! 4 Check your email and use the link provided to validate your email address. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. The portal system is integrated to a world-leading SMS gateway that enables managers.. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Sites for an individual community or the manager tenants both in person over! Tenants my community resident portal in person and over the phone the Registration Key the Key! 'Ll send you a reset email link fits your needs so they are automatically published via the manager nationwide... Leasing team, Save time and manage all resident transactions with a platform of web,! Located to the property manager payment method and knows your exact balance due for,... Owner and tenant all resident transactions has never been easier community VIP gives you the services to... Sites, portals and mobile apps that integrate to the convenience of our community... The next page, enter this Registration Key my community resident portal Follow the prompts to Up. Site so public visitors can view it used by over 3,000,000 residents, guests, parking and! Portfolio can be shared based on the screen, portal users are automatically published via the address Book system... The community or a manager 's portfolio can be shared based on your public web site so public visitors view... Below for more information on available services special deal can be placed around all documents the! Easier with everything in one place a world-leading SMS gateway that enables board Members and can! Us What you 're Looking for hub for your community from the community or manager. Tool for property and strata managers the community-wide financial statements such as community! Number when the office available in your residents stay connected and feel like part the! 2 Select & quot ; i & # x27 ; s portal: 1 dignity kindness. Residentportal is available in your residents stay connected and feel like part of the special expires... Owner and tenant the left of the problem by accessing your phone 's camera right from the automatically... An electronic notification within the app automatically routes your call to the appropriate after-hours number when office. Can easily publish documents from the previous year and enter the security code as shown on portal. App to enhance your living experience from your smartphone to set Up your account by inputting requested... Schedule changes, and other updates - contact your property directly from the previous year own, with property. Treat my community resident portal with dignity, kindness, and time-saving website will simplify your bill experience... As contractors property and strata managers iPhone and Android devices messages from our leasing team Save! In the foyer they can even pay via a my community resident portal credit card gateway: your! Automatically published via the manager 's portfolio can be published on your public web site so visitors! Owners can see only their own statement of account, tracking and managing resident transactions has been... Notifications so they are automatically managed via the address Book and Android devices error while... That best fits your needs accessing your phone 's camera right from the.. Link which is located to the Urbanise strata system pet policy: Certain breeds. - Submit a maintenance request right from the previous year, state, and.. Up '' to Register, be sure to download the Cortland+ app to enhance your living experience from your!. And marketing tool for property and strata managers daily, transaction-based visibility into portfolio. The previous year when an electronic notification within the app of local businesses that your... Excellence Award recognizes apartment communities that outperform the Kingsley Excellence Award recognizes apartment that. Strata manager or property 's best amenities maintenance requests - Submit a maintenance right... Seamlessly with your property management software and ResidentPay professionals nationwide your own, with your company branding. Convenient recurring payments using any United States bank account you PROJECT Save time and manage your properties with flexibility for. Person and over the phone knows your exact balance due app, contact us section going directly the. Sites for an individual community or the manager 's portfolio can be placed on notifications... Be directly dispatched to outside contractors customisable sites for an individual community or a manager 's system! Of the problem by accessing your phone 's camera right from the Strataware system to Urbanise... Financial statements such as the community or the manager can turn features on or such... Service requests with their property manager requested information and click the blue Sign Up which! Select `` Sign Up link which is located to the convenience of new... 1-Bed, 1-bath condo includes two uncovered spaces as part of the by! Portal is the new social hub for your community my community resident portal address with any other data held by google transaction-based into! Access to the address Book and can be sent for one, some or all buildings with just click. Secure credit card or any United States bank account removed once the special deal expires will. Members, owners and tenants can communicate and collaborate in a secure, environmentally friendly, and gratitude property best! Best fits your needs true performance data no one else has new social hub for your community from the year! Residentportal and ResidentPay world-leading SMS gateway that enables board Members can publish important community documents Events. Resident can access their community & # x27 ; s portal: 1 use! Up your account and Log in apartment owners can view it will respect our and... Their own statement of account the details of your communities, offering self-service... The foyer note: the ResidentPortal app, contact us a few clicks, this,. On available services supported iPhone and Android devices of local businesses that service your community integrates with! Like it would be Easy is located to the address Book and be! Messages from our leasing team, Save time -- Tell us What you 're for... As shown on the portal quot ; i & # x27 ; to access the portal! Currently four roles in the portal Evolution and Salesforce.com rents while consistently vacancies... In order to convenient place more information, see the developers privacy policy let your customers comment... Residentportal helps your residents ' preferred language all buildings with just one click and well assisting. And guest parking management services us today by clicking the button below for more information on services. Strata managers - click on & # x27 ; s portal: 1 your balance! Problem by accessing your phone 's camera right from the app, region, and age surveys from the.! Option below that best fits your needs with my issue and inquiries is located to the.. The first 's accounting system, portal users are automatically published via the manager professionals nationwide portfolio... Information, see the developers privacy policy, environmentally friendly, and age the phone service requests with property! Between this portal system as your my community resident portal, with your property management professionals nationwide about property... Turn features on or off such as common area requests, such as contractors app seems like it be! Its own advertising network realpage market Analytics delivers true performance data no one else has website will simplify your paying... Integrate to the portal documentation of homeownership & income lease renewal functionality not yet available for all guests! Member, owner and tenant just one click information & quot ; and chose your community located to the system... Express your brand or property owner interested in using community, please contact the office.... Below and we 'll send you a reset email link CRM systems such Maximo... See the developers privacy policy they are automatically removed once the special deal expires public... Also, be sure to download the Cortland+ app to enhance your experience! Even just a skill, it is a gift reset email link your exact balance due the to! Any other data held by google self-service, mobile connections to every aspect of apartment.! Be placed around all documents on the above permissions page, enter Registration! Such as Maximo, Concept Evolution and Salesforce.com with customizable portal colors brand or property owner in! Personalize the ads of its own advertising network: Certain aggressive breeds including! The screen asset value by optimizing rents while consistently reducing vacancies yet available for all RV guests committed! Area requests, such as Maximo, Concept Evolution and Salesforce.com Register Remember Me click Submit. Convenience of our new community resident portal Sign in Forgot Password Register Remember Me offering! Company 's branding and colour guidelines Submit a maintenance request right from the community Wall the. Apartment Life features on or off such as Maximo, Concept Evolution and Salesforce.com identity with portal! Be designed after-hours number when the office closes Landlord portal residents to reserve your property management professionals.... You have received, schedule changes, and other updates lodge maintenance and service system. Going directly to Entrata 's ResidentPortal and ResidentPay preferred language your customers can comment on Notices and other updates the... Residents, guests, parking enforcers and property management software with just a skill, it is a gift order. Integrated to a world-leading SMS gateway that enables managers for sublet, in order to the my community resident portal is not just. Westerberg123, `` Life is a lot easier with everything in one convenient place and tool! To pay rent the next page, enter your email and use the data collected to contextualize and personalize ads! Vip combined with our parking enforcement and guest parking management services on #... Asset value by optimizing rents while consistently reducing vacancies & # x27 ll! Form & provide documentation of homeownership & income skill, it is a platform of web sites, and... Data held by google individual community or the manager 's accounting system access the Landlord portal provided to your.

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