With our free tools, you can check out the current wait time for StubHub and use . All reviews ticket event company email customer service time response money day refund hour month phone website experience problem week. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking up steam in the U.S., announcing that it would only . StubHub is the world's largest ticket marketplace with concert, sports, theater and comedy tickets For support, please DM @TeamStubHub Restrictions apply. If you have any questions, feel free to contact StubHub by email or phone. . The Customer Service Outsource Manager will be accountable for the following key responsibilities: Manage the outsource partner implementation process for both new sites and change orders by working with internal and external stakeholders; Have a strong understanding of the business processes related to interpreting and implementing contracts How to delete a listing. Bianca, we are sorry to hear about how unhappy you are with your experience. Then follow the steps to accept and view your tickets. . 2 If that email has an 'Accept tickets' button, click or tap it. Have you got in contact with StubHub? Business Started Locally: 1/1/1999. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00am - 12:00am CST. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Provide the information they might require. Contact Customer Service We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. Email: customerservice@stubhub.com. Contact them for all press needs including industry updates, sales data, ticketing trends, and live event invites. 2. been on hold for 2.5 hours. Prices may be higher or lower than face value. English (US) US$ United States Dollar. We give them a time frame to offer you a resolution, usually 30 . Join the list. Customer service all the way to your seat. Poor. Many of the most commonly asked questions can be found . StubHub . Get Full Access to Prabir's Info . StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal processes, policies, effective workflows and talking points to support effective and memorable customer interactions. Apr 20, 2016 - Customer Service Supervisor . Prabir Rishi is a Customer Service Representative at StubHub based in San Francisco, California. . I bought tickets for a postponed and rescheduled event. How to contact the buyer Print. The tickets are mobile QR codes and ticketmaster won't let me resell them. Understanding your order's delivery status. 3%. What am I missing? 13 May 2022. Two days after the concert, I received an email from them that said I was a victim of fraud and they had processed a full refund to my payment method. It also sells parties from third party brokers, meaning you have an impressive selection of tickets, as well as some great deals. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Ellie Grace Durrant. The web site says it was paid out to my bank on 04/23/2022 at Mission Federal Credit Union but I have not seen the money. StubHub is the world's top destination for ticket buyers and resellers. How do I get a refund from StubHub? Your ticket out https://www.stubhub.com Twitter / Instagram: @StubHub Snapchat: stubhub Bad. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. GB. (or +65 6820 1630 from overseas) StarHub Public Hotline. Browse Help Categories Where are my tickets? Previously, Daron was a Vice President, Customer Service (North America) at eBay and also held positions at ICON Health & Fitness, iFIT. United Kingdom support.stubhub.co.uk; Welcome to StubHub Support My Orders My Sales My Account. Selling tickets and delivery expectations. United States. 2 2 ratings. 3 out of 5 stars with 2 reviews. Daron received a Associate degree from Snow . Buy and sell with confidence. customer service is a joke, i wouldn't even bother buying tickets here because if something happens you'll never get ahold of customer service. StubHub Social Media Facebook; Stay in the Loop with StubHub. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. TickPick has a stronger customer service though, as well as a more transparent approach. Customer Supervisor in Ashburn, VA Expand search. $50.00. So, not only did I have no way to contact STUBHUB customer service, but I received a link to upload my "sold tickets." Add to cart. According to the company's website, if a customer's preference is for a cash refund, no action is required. 199 Fremont Street San Francisco, Calif. 94105 maryhorvath@stubhub.com Daron Fowlks Vice President, Global Customer Experience 199 Fremont Street San Francisco, Calif. 94105 DaronFowlks@stubhub.com Chief Executive Scott Cutler President 199 Fremont Street San Francisco, Calif. 94105 scutler@stubhub.com Last updated: November 9, 2021. Tickets I bought aren't right. Our support hours are 8:00 AM to midnight CST, 7 days a week. 1,331 talking about this. StubHub - Payment for sale of mlb tickets. Years in Business: 23. Business Started: 1/1/1999. I bought tickets from Stubhub to attend a Ron White show. Read More. Order tracking number says "Delivery Exception". Email to a Friend; Report Inappropriate Content; Customer Service + Listing Expired . I sold my season seats for one game Friday 04/22/2022 Padres/Dodgers game in Petco Park. Never received them despite sending several emails and making several calls to Stubhub Customer Service. Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. The customer service is unresponsive and just refer you to terms and conditions, that is not customer service. NO TICKETS. Wait for a StubHub representative to reach you. StubHub claims 100% customer satisfaction, but refused to refund me even $1! Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. The first step in using this leverage to solve your issue is to formally raise your complaint with StubHub. Order #272531340. Then a lady from Stubhub Customer Service contacted me by email and I asked how to get access to the tickets. About us; Careers; Partners; For Developers; Live by StubHub; Have questions? 47 Results for StubHub Part-Time Work-From-Home Customer Service. Our Company. Media & press For media and press inquiries, please visit Stubhub Press Box. For reasons of security, StubHub protects its clients data and therefore never discloses a buyer's contact details to the seller. Dial +1 (866) 788-2482. Sending tickets to a friend. If any of these unfortunate scenarios happens, to get a refund: Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected] It is almost impossible to find authentic negative reviews for SeatGeek or TickPick though. Messaged StubHub on Instagram, was instructed to message them on Facebook. Global Vice President, Customer Experience at StubHub. Referrals increase your chances of interviewing at StubHub by 2x. For example, if you buy tickets from a desktop computer, the fees will average 10 percent of the ticket price. About Us . StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal . This is the email for the StubHub public relations team. In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. If you prefer, you can send us a DM with your email address and zip/postal code and we'll be happy to assist! Print. Listing and searching for tickets are free of charge though. StubHub is the world's top destination for ticket buyers and resellers. StubHub provides customer service by email and also by phone. At StubHub, our mission is to bring the joy of live to fans globally. Received an email acknowledgement from StubHub stating that they will get back to me between 24 hours to 48 hours. Support Home / Listing tickets and managing listings / . Every order is 100% guaranteed. Event statuses when buying tickets. Call Stubhub: 1.866.788.2482 Mon-Fri 5am to 9pm, Sat-Sun 5am to 8pm PT. I've called 3 times to get my . Have you got in contact with StubHub? My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. please contact us at talent@ebay.com. BBB File Opened: 3/5/2002. Chat with Us. TicketMaster Vs StubHub- Fees and costs. StubHub Business Separation Update. Thank you for your comments and the bright outlook you see for StubHub. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. 199 Fremont St Fl 3, San Francisco, CA 94105-2246. Where is a customer service number or email? In order to best support our fans, this online form only supports documentation from those who have previously contacted our Customer Experience team. With our free tools, you can check out the current wait time for StubHub and use . StubHub offers toll-free customer service 7 days a week. Top Companies . Call 1630. About StubHub. In an interview, StubHub customer experience vice president Daron Fowlks declined to comment on litigation but said that customers who bought tickets to events in the U.S. or Canada on or before . Another complaint filed with the BBB tells of Madonna tickets that were listed for $450 each but then sold for $450 for both. StubHub customer service phone number along with tips, reviews, hours and other useful links. Find contact's direct phone number, email address, work history, and more. Customer service all the way to your seat. Reselling tickets on StubHub you bought as a guest. In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. Gather all the information you have on the purchase. My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. 01-24-2022 04:22 PM. . However, if you purchase a ticket using a mobile app, the cost of fees starts at about 20 . carat. Welcome to StubHub Support. 2 reviews. Customer Support Send us a message Open our virtual assistant, click on "Contact form" and let us know how we can help you. We'll do our best to get back to you in the next 24 hours. . We will make every effort to respond to your request for disability assistance as . If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Reference # 7115010454. Reply from StubHub. English (US) US$ United States Dollar. 5%. "Gift Cards") can only be redeemed on stubhub website or by calling customer service. Call Us (855-431-0459) Live chat: Chat with an Expert. . Customer service all the way to your seat Every order is 100% guaranteed Our company; About us; Diversity . We're working hard to make StubHub a rewarding and fulfilling place for our people, and we're happy to hear that you take so much pride in what you do and enjoy being . Phone: 1.866.STUBHUB (1.866.788.2482) You can also visit StubHub's help center to ask a question or to read more about a particular topic. The online chat was NON-EXISTENT. I was perfectly guided through the process, even a writing mistake in the name was corrected by them the morning before the game and I got new tickets on time - all worked out greatly. Daron Fowlks is a Global Vice President, Customer Experience at StubHub based in San Francisco, California. Support Home / Order help. When the seller complained to StubHub about the mistake and requested that they cancel the sale, StubHub's customer service rep said they could, but they would have to charge the seller $100. We may have an answer in our FAQs. Overview of RoleThe Customer Service Representative role offers a unique opportunity to take on…See this and similar jobs on LinkedIn. StubHub provides customer service by email and also by phone. Every order is 100% guaranteed.